Pardon the inflammatory title, but I think people are missing the point with the latest “jailbraking”, lawsuit and Anonymous-action debacle with Sony.
Quick summary:
A guy buys a Playstation 3. He then plays with the internal workings of the machine in order to get it to do even more stuff than it could before. Sony sues him for it… an action that, frankly, is hard to morally justify even if you can show paperwork that makes it legal to do so. Anonymous attacks Sony websites and starts harassing Sony executives.
In case you missed it: Sony is suing him for modifying a product that he owns. He didn’t “license” or “lease” or “rent” that product. He owns it. Apparently, that doesn’t mean what it used to, because even though he owns that product he isn’t allowed to do with it as he pleases. That’s like a food manufacturer suing you for distributing a unique recipe, or an auto part manufacturer suing you for using car parts in a different brand car.
That’s it in a nutshell.
Ars Technica recently covered the story with a focus on how people have been able to get information on these executives. To me, this focus is completely uninteresting. Detectives have been able to get personal information on other people since before electricity was discovered, and always will.
Others have focused on the specific actions of Anonymous, and whether “they” went “too far”. That’s a fun philosophical debate if you really want to kill a few hours, but doesn’t actually have anything to do with what happens next.
That’s the key: what happens next?
This latest round of attacks by “Anonymous”, the general banner for “whatever random people got ticked off enough to target Sony executives for being a bunch of jackasses”, is becoming par for the course. You can’t stop it. Anonymous isn’t an organization. It’s just the phenomena of a bunch of people acting out. They don’t know each other, they don’t “keep in touch”, and there is no leader. YOU are Anonymous.
So, if a corporation tries to hurt random people, the members of that corporation can expect backlash. This is the world we live in.
While I’m not crazy about “mob mentality” or “mob rule”, I understand why it’s starting to happen. After Enron demonstrated to the world that corporate executives are above the law even when they seriously harm people, the notion of random people being sued for doing things that hurt people only in the vaguest and most esoteric sense is more than the average Netizen is ready to handle. People who do real harm are immune to punishment, and people who do largely theorhetical harm are lynched by the system.
Since there is no government mechanism for maintaining the balance, mob rule rises.
I don’t have a solution to the problem, but I do know that we’ll see more and more of this. It will go a bit further every time. Executives responsible for random smack-downs on the public can expect more and more backlash.
For those of us that have nothing to do with this conflict on either side, expect to be caught in the crossfire. You will be able to do less on the Internet tomorrow than you can today in order to keep executives safe from being held accountable by Anonymous. Corporate services you wanted to use will go down occasionally due to Anonymous attacks. The trend will continue.
The solution? Maybe more transparency in the corporate structure, more accountability… or maybe a completely new model under which to build a business. Ah, but this is my stop folks… I’m not really the “ingenious solutions” guy, just the “understanding what the hell is going on” guy.