Tag Archive for 'customer service'

Top 5 Most Commonly Requested Second Life Features

I was reading something about how a small cadre of vocal power users can skew the development of a virtual world platform, and it got me thinking about the kinds of things corporate clients I’ve worked with have asked for in the past. Oddly, these are things that don’t even seem to be on anyone’s [...]

Why Concurrency Matters

I have a lot of work to do today, but to hell with all of it for a minute. This needs addressing. Last week I put some notes down about what I wanted in a virtual world largely as a thought exercise to help me collect ideas as I worked on a project for Clever [...]

Business in Virtual Worlds – May 25 to June 7 2009

For the first time since last August, I missed a week on the news roundup. I didn’t even realize it until mid-week. Please accept my apologies! Clever Zebra has been busier than ever (our work on OpenVCE being only one part) and until I’m 100% satisfied that everything is running better than anyone could possibly [...]

Business in Virtual Worlds News – May 11-17 2009

This week’s Big Question: Who is conspicuously missing from virtual worlds? (Answer in the comments!) I *almost* linked one of those philosophical “trends in virtual worlds” articles this week telling is “what it all means”, but then my senses returned to me just in time. Close call!   Important links: Archive page of past weeks [...]

Business in Virtual Worlds News – Apr 27 – May 3 2009

This week’s Big Question: Why are IT professionals so resistant to virtual worlds? (Answer in the comments!) Lots of gaming related news this week that I’m including as it has a glancing application for enterprise, as well as two really good stories about the health care industry.   Important links: Archive page of past weeks [...]