Caleb Booker

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Archive for customer service

Zebra Corporate Is Here!

It feels great to finally properly unleash this on the grid. When all was said and done, the official release of Zebra Corporate included:

A 60-seat amphitheater
A mini version of the 60-seat amphitheater
A 120-seat amphitheater meant to straddle two sims
A small office building
A large office building
A “galleria” (a curved building good for displaying content)
A landscape pack […]

The Pandora’s Box Of Voice In Second Life

Harper’s voice carries across worlds.
When Linden Lab was first announcing that they were bringing voice to Second Life, it bothered me. Actually, I was ticked right off.
For the most part I was just sick of the grid crashing, massive lag, and an overall disappointing experience around the grid. We kept complaining, and they kept rolling […]

Intimacy In Virtual Worlds

JenzZa Misfit’s RDV tool recently got an upgrade to make it Havok 4 compatible. (I have it on good authority that a lot of vehicle makers are about to be completely blindsided by how much less backwards-compatible Havok 4 is than Linden Lab says.)
JenzZa just came out with a new version that’s for “just friends”, […]

New Tag For New Media: “Customer Service”

The last 48 hours has really brought something into focus for me: customer service is going to be as important to the coming wave of new media as it is in retail.
Think about walking into a department store where the sales clerks avoid eye contact, tell you that your questions can’t be answered by anyone […]