What Is Web 3.0?
While I’m not 100% sold on the term “Web 3.0″, Ann Marie Mathis makes some absolutely brilliant observations about customer service in this presentation. If you care about your customers, and want your customers to care about you, a few minutes with this presentation will be well spent. (Full screen version here)
August 23rd, 2008 at 7:36 am
Thanks so much for the feedback! Writing this presentation was a great learning experience for me as well. I’m glad you found it helpful. /am