Archive for February, 2010

Business in Virtual Worlds News – mid Feb 2010

I think I’ll have to start doing these general “Stuff You May Have Missed” news roundups on a regular basis again. There’s just too much good stuff out there!

Disclaimer: As with everything on my blog, the opinions expressed here are mine and do not reflect on Clever Zebra, the vBusiness Expo, my friends, my family, my blip channel, any of the other “Jack of All Strange” stuff that I do, etc etc etc… k here we go:



Top Stories

Interview with Mark Kingdon, CEO, Second Life
Talking about Second Life as a business tool:

ProtonMedia Upgrades ProtoSphere
Includes 250 person auditoriums, single-port firewall traversal, and a healthy bundle of gadgets.

The Bottom Line on Second Life 2.0
My attempt at being both succinct and in-depth at the same time about the new viewer upgrade.

Events

UPCOMING: Monday, March 1st at 2pm Pacific – Anders Grondstedt, President of The Gronstedt Group, as he tells us how Schneider Electric and IBM have found a strategic planning solution in Second Life. Attend the live event here.

Virtual Fashion Offers Opportunities for Designers
Using virtual environments to launch fashion products.

Why We Sold Our Real Building and Went Totally Virtual
Presentation on the transition into using virtual environments as training and collaboration tools.

Real World Expos in Virtual Spaces
How sales were impacted by having a virtual component to a real world expo.

Training and Education

Virtual Worlds Best Practices in Education Conference – March 12-13
The “big show” in education. Don’t miss it!

Problem-based learning in Second Life: new resource
University of Derby and Aston University releases “Best Practices in Virtual Worlds Teaching: A guide to using problem-based learning in Second Life”, download it here.

Government and Military

Second Life at Work
The Department of Agriculture seeks to use Second Life as a meetings and collaboration tool.

Gaming

Child’s Play Goes Virtual: CBSNews.com Visits Engage Expo Floor
See video below on CNN’s coverage of the Engage! toy fair:


Watch CBS News Videos Online

Advertisers are disappointed with Sony’s virtual world as an ad platform
… because it sucks. Sorry Sony.

Health

Imagine Solutions: Transforming health care through a patient-focused delivery system
The Mayo Clinic looks at SL.

Virtual Poster Session = Green Travel
Pharma covers a global pharmaceutical firm conducting a virtual poster session in ProtoSphere.

Second Lives Clinic: demonstrating autologous stem cell transplant in Crohn’s disease
Take THAT Crohn’s disease!

Nerds

Scientific Research in Virtual Worlds
Detailing efforts in Sociology, Psychology, and Engineering. Lots of cool stuff here.

Newbs

Is ‘Virtual World’ replacing reality?
Everybody panic!!!

Misc.

Virtual worlds pose compliance risks
A fantastic breakdown of the issues surrounding communication, behavior and archiving risks in virtual worlds.

Why sales of virtual goods are soaring.
Forbes takes a look at virtual goods.

Linden Lab boss: sex isn’t the key to Second Life
PC Pro is embarrassed into thinking before typing. Kudos to Linden Lab for responding to this kind of thing; a good change in policy.

The Bottom Line on Second Life 2.0

Linden Lab re-conceived its Second Life viewer (finally!) and created a new product. There is a lot of information about it, but here’s the short version:

  1. Interface Cleanup: The old interface was a disaster. There’s no other way to say it. For new users it was like being threatened with the edge of a broken bottle, daring them to try to figure that nonsense out. This is much better. Well, not perfect, but better than a broken bottle in the face.
  2. Current Location Easily Accessible: Just like in your web browser, your location in Second Life is now at the top of your screen. Copy/paste it into a document, send it to a friend, or paste locations up there that you want to visit. Now if they could find a way to make them shorter and more memorable…
  3. Places To Explore: The worst part about entering Second Life for the first time, apart from the interface, has been the complete lack of direction for finding something interesting to do. While some will inevitably whine about the “preferential treatment” these destinations are getting, this was a critical change.
  4. Improved Avatar Customization: Its still way to complex for new users, but they’ve made it much easier than it was before.
  5. You can buy a house!: In the real world you can just buy a house and furnish it, and now you can in Second Life too. Thank goodness. Before you had to buy some land, make sure it was big enough for what you needed (which, as a new user, you have no real clue about), then find somewhere that sells houses, and figure out the build tools to deploy it correctly. Forget all that now: just go buy a house. *whew*
  6. Webpages On Walls: A game-changing feature. Watch YouTube or run other Flash-based applications on your wall, no problem. Even bigger: users can just click the surface to automatically zoom in on it properly. Genius!

I’m usually loathe to give the Linden Lab crew too much credit for development of new features as it all seemingly comes at a glacier’s pace, but this was a huge leap forward for them. New users might actually get through an entire orientation without smashing their keyboards in frustration! Well done guys.

Now don’t stop here; keep it up!

Video Resources


A general overview of the Second Life 2.0 interface.


Web content on walls parts 1 and 2
(called “Shared Media” because they just can’t help but make up new terminology for you to learn… aren’t you grateful… )


You can buy a house. (“Linden Homes”)


The full set of in-depth tutorials covering every little thing in the new interface.

VIDEO: A 2 Minute Basic Second Life Orientation

Second Life Basic Orientation

A short 2 minute clip describing what you need to know to go to a meeting in Second Life. I created this video for Clever Zebra with simplicity in mind: just cover the basics, and worry about extras like avatar customization and flying after people have had a meeting and perceive that learning more is worth the extra time.

As always your feedback welcome.

Video: Real World Expos in Virtual Spaces

Last night Hélène Zuili, CEO of MakeMyWorlds, covered a specific case study of prototyping and rehearsing processes around a trade show exhibit using Second Life. She covers what tools were used for booth conception, marketing and sales, as well as how the virtual world component was used during the real world event to complement the exhibition and optimize the investment.

Virtual Worlds Keynote
Real World Expos in Virtual Spaces

To embed this video on your own blog, right-click on the video for the embed code or click here for social networking options.

What I really enjoyed about this presentation was the specifics on how this experience impacted sales. In addition to information on how salespeople became better prepared before the expo, we saw some actual conversion numbers on people visiting the virtual exhibits and following up with the company in question.

Please join us next week (Monday, March 1 at 2pm Pacific) when our guest will be Anders Grondstedt, President of The Gronstedt Group, as he tells us how Schneider Electric and IBM have found a strategic planning solution in Second Life.

VWK Update: Real World Expos in Virtual Spaces

If you’re able to get a half-hour cleared at 2pm SLT today, do join us in Second Life (SLurl) for the next session of Virtual Worlds Keynote. Hélène Zuili, CEO of MakeMyWorlds will give a case study entitled “Real World Expos in Virtual Spaces”. If you’ve ever wondered about a true marriage of real and virtual trade shows, this is the session for you.

If you think you might have questions do make sure you’re there for the live session; the Q&A portion is not recorded! This is to keep each episode short and to the point for maximum usefulness in business environments. As usual, if you have questions for a speaker you might have missed, you can also email me at info [at] calebbooker [dot] com.

Recap from last time:
Last week we held the very first session of Virtual Worlds Keynote with guest speaker Jonena Relth, President of TBD Consulting. Her topic was “Why We Sold Our Real Building and Went Totally Virtual” and proved to be a valuable resource for anyone who has ever considered taking a team online. I loved how grounded in real-world concerns her approach was, and the story that she tells about the discovery of this new tool is meaningful for a wide variety of professionals. You can view it in its entirety here:

Why We Sold Our Real Building and Went Totally Virtual

This video now begins its life as a tool that you can use when proposing a solution for cutting travel budgets, team building exercises, or cost effective training. You can get the code for embedding this on your blog by right-clicking on the video itself, or click here for various social networking options.

To join us in Second Life, you’ll need to do the following:

  1. Go to SecondLife.com, create an account, and install the software.
  2. Log in through the Second Life software using your user name.
  3. Click here to be teleported to our studio before 2pm Pacific.